Terms of Service
Please read these terms carefully before booking a consultation at Zafar Homeopathic Clinic.
Our Terms & Conditions
By booking a consultation — whether in-person at our Lahore clinic or online via WhatsApp video call — you automatically agree to all of the terms and conditions outlined below. We recommend reading them carefully before your appointment.
Nature of Service
The services provided at Zafar Homeopathic Clinic are strictly homoeopathic in nature. Our treatments are natural and complementary — they are not a substitute for emergency medical care or surgery.
Online Consultation Disclaimer
Online consultations via WhatsApp video call are provided as a convenience. The clinic cannot be held responsible for any outcomes resulting from incomplete, unclear, or miscommunicated information provided by the patient during an online session.
For best results, please ensure a stable internet connection and clear communication.Patient Responsibility
Patients are responsible for providing accurate and complete medical history before consultation. Any withheld or incorrect information that leads to an inappropriate treatment recommendation is solely the patient's responsibility.
Medicine & Dosage
All medicines must be taken strictly as prescribed by Dr. Muneeba Malik Awan. The clinic holds no liability for any adverse effects resulting from self-medication, overdose, or deviation from the prescribed dosage.
Never self-medicate — always follow the prescribed dosage.No Guaranteed Results
While we strive to provide the best possible care, homoeopathic treatment results vary from person to person. The clinic does not guarantee specific outcomes or timelines for recovery.
Emergency Situations
Homoeopathic treatment is not suitable for medical emergencies. In case of a medical emergency, patients must immediately contact emergency services or visit the nearest hospital.
For emergencies, call 1122 or visit your nearest hospital immediately.Confidentiality
All patient information shared during consultation is kept strictly confidential and will not be shared with any third party without the patient's written consent.
Your privacy is our priority. All records are securely maintained.Payment Policy
Consultation fees are non-refundable once the consultation has taken place, whether in-person or online.
Right to Refuse Service
The clinic reserves the right to refuse or discontinue service to any patient who is abusive, disrespectful, or non-compliant with treatment guidelines.
Acceptance of Terms
By booking a consultation — whether in-person or online — the patient automatically agrees to all of the above terms and conditions.
By booking, you agree to these terms.
If you have any questions about our terms of service, please feel free to contact us before booking your consultation. Your health and understanding matter to us.
Ready to Start Your Healing Journey?
Book an appointment with Dr. Muneeba Malik Awan today — in-person or via WhatsApp video call.